FREE DELIVERY on all UK orders, sent via Royal Mail (excluding item AHG/50ML). We aim to dispatch all orders received by 3pm the same day Monday to Friday. Subject to items being in stock.
Item AHG/50ML (Antibacterial Hand Gel) is sent via UPS due to the alcohol content.
International orders will be charged at Royal Mail International Tracked & Signed standard rates, based on package size and weight.
Free postage and packaging on all items delivered within the UK, providing total order is no heavier than 2kg total weight. Any packages above 2kg will be charged at Royal Mail standard rates.
If you do not take delivery of the products or supply adequate delivery instructions, we may cancel your order and retain the products. In this event, we will refund you the price of the products, but you will still be liable to pay any delivery charges.
If there is an error or any other delivery problem in respect of the products ordered, you must notify us in writing within 14 days after the delivery date. We will not be liable for any loss or damage if you fail to do this.
Once an order has been dispatched you may return the goods within 14 days of receipt. Goods must be unopened with seals in tact. If an item has been used/opened we cannot accept a return due to potential denaturing of the product.
To cancel or return goods please contact us via email quoting your order number.